We have an SSL secure payment processing procedure, through a third-party, with continually updated firewalls. All credit card, bank, and/or PayPal account information is fully encrypted. We have never experienced a security breach. Our security is on the same level as any typical major web retailer such as Amazon or eBay.

We do not accept any order for which we would be unable to meet the deadline requirement. Even in the most urgent of circumstances, we will quickly find an appropriate writer for you. If on a rare occasion, we are unable to find a writer, we will let you know immediately. Missing a deadline is extremely rare, and has only occurred when a serious illness or emergency has occurred with a writer. In these instances, we notify you immediately and assign another writer to the task. If your deadline is missed as a result of this, you can request your money back. A deadline is occasionally missed because the Customer has failed to give us accurate contact information. We will do everything in our power to get in touch with you, but cannot accept responsibility in these circumstances. Again, this is rare.

Once your order has been accepted, we will ask for payment. You payment procedure is as follows: Using your personal account (username and password protected), go to the “My Orders” link on your navigation panel Open your order and click to “check out.” You will be given options of PayPal, credit cards, or bank account. Provide your information and click “Make Payment.” A Word About Security: If you use PayPal, you understand the security involved. If you use a credit card or e-check, please understand that all payments are processed by a secure third-party – the same that you would use when you purchase from Amazon or E-Bay.

We have a rigorous screening and selection process for our writers. They must present their degrees, which are then verified; they must present samples of their own writing, and they must produce an original piece of writing based upon a topic we supply. Only once we believe that the writer matches our high expectations, will they be placed on our list of available writers. When an order is received that matches their academic and writing backgrounds, they will be assigned to that order.

We are very careful about the assignment of orders to individual writers. In your order form, you will have specified your academic level, the type of product you need (essay, research paper, etc.), the length, resources to be used, etc. We locate a writer who has the most appropriate educational level in the subject field of your order and who has had experience with the specific writing genre you need. For example, if you are an undergraduate student, and you need a research paper for a U.S. History course, your writer will have a minimum of a Master’s Degree in history with a history of writing research papers.

We realize that there are thousands of web-based writing services. However, only a very few of these companies provide high quality, original (plagiarism-free) works, produced by professionals that are experts in their fields. When you add a Customer Support Service that is responsive and available 24 hours a day, a direct stream of communication between Customer and writer, and a full commitment to Customer satisfaction, you have a company that puts its Customers first. Most companies are happy to take your money, produce average to poor writing, and be unavailable for anything else.